Previous Job
Previous
Service Now Administrator
Ref No.: 17-00990
Category: IT jobs
Location: El Dorado Hills, California
Start Date: 08/23/2017
Hello,
 
We are currently looking for a ServiceNow Consultant to work remotely, in San Francisco or El Dorado Hills, CA.  If you are currently interested or know anyone interested please email your word copy resume to william@itavalon.com
 
ServiceNow Consultant
Day to Day Responsibilities of this Position and Description of Project:
The admin/developer will lead in configuring and developing on the BSC instance of service now in the areas of ITSM, Service Catalog HR, Facilities and other integrations other modules within Service now as necessary.
This role will work closely with the Service Marketplace Administration, IT Infrastructure, Compliance and Risk Management, and IT Service Management teams to develop and enhance the IT Service Management capabilities in ServiceNow. The Admin will help develop and enhance the ServiceNow tool, Configure CMDB Fields and workflows, UI, Workflow and other integrations/orchestration/automation as necessary. The admin will Facilitate design, integrations, development, and rollout of activities necessary to deliver a service.
The admin must be able to handle updates to configuration sets. Data Transformation, Creating UI Policies and Scripts. Understand the requirements of ITSM Program technological scope, its complexity, and required functionality.
  • He/She will assist in the definition and validation of business requirements, determine scope, estimate work effort and determine duration of development activities.
  • He/She must be self-motivated and work with minimal supervision.
  • The admin will also Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible consistency across development, stage, testing and production environments.
  • The admin will utilize the version of ServiceNow application supported by client of CA is implemented in a timely manner with minimal or no disruption.
  • Implement Service-Now customization including, but not limited to: Client Scripts, UI policies, UI Actions, Script Includes, Business Rules, workflow administration, report setup, and data imports.
  • Conduct technical preparation to perform process automation as requirement from service-now to other plugins and 3rd party sources.
  • The Admin will document and deliver knowledge transfer to the existing Admin team upon completion of this assignment.
Skills
  • 3+ years of experience developing on the ServiceNow platform in a medium to large enterprise environment. (7,500 employees or larger)
  • 4+ years of experience with application development experience (SDLC, Agile Scrum, etc.)
  • 3+ years’ experience with JavaScript
  • 3+ years’ experience with various web technologies (JAVA Script, XML, HTML, AJAX, CSS, HTTP) or comparable web design.
  • 1-2 years’ experience in designing and developing SOAP and RESTful web services.
  • 1-2 years’ experience with relational databases such as MS SQL Server, Oracle and extensive knowledge of the service now CMDB
  • Knowledge of Service now scripting and complementary technologies such as Microsoft PowerShell scripting, SSH Command etc...
  • Possess an in-depth working knowledge of the technical implementation of various ServiceNow modules such as Change Management, Incident Management, Problem Management, Service Catalog, Configuration Management, Reporting, LDAP, SSO, MID Server, Inbound/Outbound emails, and Discovery.
Certification:
  • Must have experience with ServiceNow System Administration.
  • Must have ServiceNow Advanced System Administration or Scripting in ServiceNow.
  • ITIL Foundation Certification desired.
  • ServiceNow Application Development in ServiceNow Preferred
  • Bachelor’s degree in Information Systems or Computer Science preferred
 
William Blankenship
william@itavalon.com  
916.997.0741
550 Harvest Park Drive, Suite B
Brentwood, CA 94513